Read our Terms of Service, Privacy Policy, Educator Conduct and Payment Policy or our LearnerLift Pro Terms and Policies.
Terms of Service
1. About LearnerLift
(a) Welcome to LearnerLift. The LearnerLift platform is a website and app in which learners are able to learn about a topic or field of interest by answering multiple-choice questions and being presented with an explanation for the correct answer. Users who sign up as LearnerLift educators are able to upload educational content to the Platform. Our definitions are included below:
(i) “Platform” refers to the LearnerLift platform, including the web application and app, and any related services.
(ii) “Learner” refers to users who access and engage with LearnerLift content.
(iii) “Educator” refers to users who sign up as a LearnerLift educator to upload content to the Platform.
(iv) “Content” refers to any content uploaded to LearnerLift, including questions, answer options, explanations, images, educational summaries, and other uploaded materials.
(v) “Third-Party Sites” refers to websites outside of LearnerLift’s control.
(b) The Platform is operated by LearnerLift. Access to and use of the Platform is provided by LearnerLift ("LearnerLift", "we", "us"). The following terms and conditions (the "Terms") govern your use of the Platform. Please read these Terms carefully. Your use of the Platform signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must:
(c) LearnerLift reserves the right to review and change any of the Terms by updating this page at its sole discretion. When LearnerLift updates the Terms, it will use reasonable efforts to notify users. Any changes to the Terms take immediate effect from the date of their publication. Your use of the Platform subsequent to the posting of any change(s) to the Terms will be deemed your acceptance of such change(s).
(i) “Platform” refers to the LearnerLift platform, including the web application and app, and any related services.
(ii) “Learner” refers to users who access and engage with LearnerLift content.
(iii) “Educator” refers to users who sign up as a LearnerLift educator to upload content to the Platform.
(iv) “Content” refers to any content uploaded to LearnerLift, including questions, answer options, explanations, images, educational summaries, and other uploaded materials.
(v) “Third-Party Sites” refers to websites outside of LearnerLift’s control.
(i) not proceed to create an account; or,
(ii) delete your account; and/or,
(iii) cease use of the Platform immediately.
(ii) delete your account; and/or,
(iii) cease use of the Platform immediately.
(c) LearnerLift reserves the right to review and change any of the Terms by updating this page at its sole discretion. When LearnerLift updates the Terms, it will use reasonable efforts to notify users. Any changes to the Terms take immediate effect from the date of their publication. Your use of the Platform subsequent to the posting of any change(s) to the Terms will be deemed your acceptance of such change(s).
2. Acceptance of the Terms
(a) You accept the Terms by using the Platform. This includes accessing the Platform and/or creating a user account.
3. Creating an Account
(a) When creating an account for the Platform, you are required to provide the following information about yourself:
(b) You warrant that the personal information you provide to the Platform is accurate, correct and/or up to date. You are encouraged to read our Privacy Policy which explains how the Platform uses this personal information.
(c) In creating an account, you confirm that you are 13 years of age or older.
(d) Once you have created your account, you will be a registered user of the Platform.
(i) Preferred username
(ii) Email address
(iii) Password
(ii) Email address
(iii) Password
(b) You warrant that the personal information you provide to the Platform is accurate, correct and/or up to date. You are encouraged to read our Privacy Policy which explains how the Platform uses this personal information.
(c) In creating an account, you confirm that you are 13 years of age or older.
(d) Once you have created your account, you will be a registered user of the Platform.
4. User Conduct
(a) As a user of the Platform, you agree to use the Platform only for purposes that are permitted by:
(b) As a user of the Platform, you also agree to comply with the following:
(c) As a user of the Platform, you acknowledge the following:
(i) the Terms;
(ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
(ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
(b) As a user of the Platform, you also agree to comply with the following:
(i) use of your account by another person, or third parties, is strictly prohibited. You agree to immediately
notify LearnerLift of any unauthorised use of your account or any breach of security of which you have become aware;
(ii) you will not use the Platform to conduct or solicit the performance of any illegal or unauthorised activity or any other activity which infringes the rights of others;
(iii) you will not upload any Content which is libelous, defamatory or which discloses private or personal matters concerning any person or entity;
(iv) you will not upload any Content that contains sexually explicit material, extreme depictions of violence, unauthorised advertisements or affiliate links, terrorism threats, language that is offensive, abusive or hateful;
(v) you will not use the Platform to the detriment of other users, including tampering with the Platform, breaching the privacy of other users, harassing other users, transmitting viruses, or attempting to gain unauthorised access to user data;
(vi) you will not upload any Content that would violate the rights of others, including but not limited to the unauthorised use, publication or disclosure of copyrighted materials, trade secrets or other confidential or proprietary information;
(vii) you will not upload any Content that uses trade marks or service marks in an infringing fashion;
(viii) you will not upload any Content pertaining to charity requests, petitions for signatures, requesting donations, relating to pyramid schemes, or pertaining to the manipulation of the LearnerLift Service;
(ix) you will not upload any advertising or any other solicitation of another person or entity for goods or services other than of the LearnerLift Service;
(x) any Content you upload that violates the Terms or otherwise is determined by LearnerLift to be undesireable may be removed from the Platform without notice and may result in the suspension or termination of your account;
(xi) you will not harvest or collect information about other users or use such information for the purpose of transmitting or facilitating transmission of unsolicited bulk electronic e-mail or communications;
(xii) you will not knowingly solicit or collect personal information from a child 18 years old or younger;
(ii) you will not use the Platform to conduct or solicit the performance of any illegal or unauthorised activity or any other activity which infringes the rights of others;
(iii) you will not upload any Content which is libelous, defamatory or which discloses private or personal matters concerning any person or entity;
(iv) you will not upload any Content that contains sexually explicit material, extreme depictions of violence, unauthorised advertisements or affiliate links, terrorism threats, language that is offensive, abusive or hateful;
(v) you will not use the Platform to the detriment of other users, including tampering with the Platform, breaching the privacy of other users, harassing other users, transmitting viruses, or attempting to gain unauthorised access to user data;
(vi) you will not upload any Content that would violate the rights of others, including but not limited to the unauthorised use, publication or disclosure of copyrighted materials, trade secrets or other confidential or proprietary information;
(vii) you will not upload any Content that uses trade marks or service marks in an infringing fashion;
(viii) you will not upload any Content pertaining to charity requests, petitions for signatures, requesting donations, relating to pyramid schemes, or pertaining to the manipulation of the LearnerLift Service;
(ix) you will not upload any advertising or any other solicitation of another person or entity for goods or services other than of the LearnerLift Service;
(x) any Content you upload that violates the Terms or otherwise is determined by LearnerLift to be undesireable may be removed from the Platform without notice and may result in the suspension or termination of your account;
(xi) you will not harvest or collect information about other users or use such information for the purpose of transmitting or facilitating transmission of unsolicited bulk electronic e-mail or communications;
(xii) you will not knowingly solicit or collect personal information from a child 18 years old or younger;
(c) As a user of the Platform, you acknowledge the following:
(i) your use of the Platform is entirely voluntary;
(ii) the Platform is for personal use only;
(iii) any automated use of the Platform is strictly prohibited;
(iv) as user participation on the Platform occurs in real time, you or others may upload Content that has not been edited, censored, moderated or otherwise controlled by LearnerLift. LearnerLift reserves the right to monitor Content and to remove Content in violation of these Terms. This includes the removal of Content containing information that LearnerLift determines to be inaccurate and false. LearnerLift is not responsible nor liable for any failure or delay in removing such Content, or for the removal of any Content it deems inappropriate for any reason at its sole discretion.
(ii) the Platform is for personal use only;
(iii) any automated use of the Platform is strictly prohibited;
(iv) as user participation on the Platform occurs in real time, you or others may upload Content that has not been edited, censored, moderated or otherwise controlled by LearnerLift. LearnerLift reserves the right to monitor Content and to remove Content in violation of these Terms. This includes the removal of Content containing information that LearnerLift determines to be inaccurate and false. LearnerLift is not responsible nor liable for any failure or delay in removing such Content, or for the removal of any Content it deems inappropriate for any reason at its sole discretion.
5. Intellectual Property
(a) All products of LearnerLift are subject to copyright. The material on the
Platform is protected by copyright under the laws of Australia and through international treaties. Unless otherwise
indicated, all rights (including copyright) in the Platform content and compilation of the Platform (including
text, graphics and logos) (the "Platform Content") are owned or controlled for these purposes and are reserved by LearnerLift or its
contributors.
(b) LearnerLift retains all rights, title and interest in and to the Platform and all related content. Nothing you do on or in relation to the Platform will transfer to you:
(c) You may not, without the prior written permission of LearnerLift and the permission of any other relevant rights owners: copy, reproduce, broadcast, republish, upload to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Platform Content or third party content for any purpose.
(d) Educators retain full ownership of their uploaded content but grant LearnerLift a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, modify, and distribute the Content for educational, promotional, and Platform improvement purposes.
(b) LearnerLift retains all rights, title and interest in and to the Platform and all related content. Nothing you do on or in relation to the Platform will transfer to you:
(i) the business name, trading name, domain name, trade mark, patent, registered design or copyright of LearnerLift; or
(ii) the right to use or exploit the business name, trading name, domain name or trade mark; or
(iii) a system or process utilised for the Platform that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).
(ii) the right to use or exploit the business name, trading name, domain name or trade mark; or
(iii) a system or process utilised for the Platform that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process).
(c) You may not, without the prior written permission of LearnerLift and the permission of any other relevant rights owners: copy, reproduce, broadcast, republish, upload to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Platform Content or third party content for any purpose.
(d) Educators retain full ownership of their uploaded content but grant LearnerLift a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, modify, and distribute the Content for educational, promotional, and Platform improvement purposes.
6. Privacy
(a) LearnerLift takes your privacy seriously and any information provided through your use of the Platform is subject
to LearnerLift's Privacy Policy.
(b) As a Learner, LearnerLift displays only your username to other users. As an Educator, LearnerLift additionally displays your Educator details to other users, including your Educator name, Educator profile image, and Educator bio. These are details in which you upload to the Platform after signing up as an Educator. LearnerLift permits you to change and update these details as you please. As an Educator, LearnerLift also presents you with the option of having a public Educator profile. At any time, you can choose for your Educator profile to be either public (anyone can see your profile, whether they are a user or not) or private (only you can view your profile). LearnerLift is not in any way responsible for a user sharing any additional information about either themselves or another person via the Platform. If you share identifying information about either yourself or another user, you do so entirely at your own risk. Where a user has discovered that their personal information has been shared by another user and without their prior permission, they are encouraged to report the respective Content and/or to report the responsible user using the Platform's report options.
(d) In the event of a data breach that may expose your personal information, LearnerLift will notify affected users within 72 hours of becoming aware of the breach, outlining the nature of the breach and recommended protective steps.
(b) As a Learner, LearnerLift displays only your username to other users. As an Educator, LearnerLift additionally displays your Educator details to other users, including your Educator name, Educator profile image, and Educator bio. These are details in which you upload to the Platform after signing up as an Educator. LearnerLift permits you to change and update these details as you please. As an Educator, LearnerLift also presents you with the option of having a public Educator profile. At any time, you can choose for your Educator profile to be either public (anyone can see your profile, whether they are a user or not) or private (only you can view your profile). LearnerLift is not in any way responsible for a user sharing any additional information about either themselves or another person via the Platform. If you share identifying information about either yourself or another user, you do so entirely at your own risk. Where a user has discovered that their personal information has been shared by another user and without their prior permission, they are encouraged to report the respective Content and/or to report the responsible user using the Platform's report options.
(d) In the event of a data breach that may expose your personal information, LearnerLift will notify affected users within 72 hours of becoming aware of the breach, outlining the nature of the breach and recommended protective steps.
7. Revenue Distribution (For Educators)
(a) LearnerLift allocates a portion of its revenue to educators as an incentive for creating content. Payment terms are outlined in LearnerLift’s Educator Conduct and Payment Policy.
(b) LearnerLift reserves the right to withhold or adjust payouts in cases of content violations, fraud, or platform abuse.
(b) LearnerLift reserves the right to withhold or adjust payouts in cases of content violations, fraud, or platform abuse.
8. Third Party Sites
(a) Content uploaded to the Platform may include links ("Links") to third party websites that are not operated or controlled
by LearnerLift ("Third Party Site(s)"). A user's decision to access such Links is entirely voluntary. The inclusion of these Links does not imply LearnerLift's endorsement of the Third Party Site or any content provided on the Third Party Site, nor does it imply any association with the operators of the Third Party Site. Third Party Sites may contain content that you find offensive or concerning. If you decide to access the Link for a Third Party Site, you do so entirely at your own risk.
(b) Educators may include links in their uploaded Content if the links are educational and align with LearnerLift’s learning values. Links must not:
(b) Educators may include links in their uploaded Content if the links are educational and align with LearnerLift’s learning values. Links must not:
(i) Promote commercial services unrelated to educational value.
(ii) Lead to inappropriate, offensive, or harmful websites.
(iii) Violate LearnerLift’s educational standards.
(iv) LearnerLift reserves the right to remove links that fail to meet these guidelines
(v) LearnerLift reserves the right to terminate the user account of any Educator who fails to meet these guidelines.
(ii) Lead to inappropriate, offensive, or harmful websites.
(iii) Violate LearnerLift’s educational standards.
(iv) LearnerLift reserves the right to remove links that fail to meet these guidelines
(v) LearnerLift reserves the right to terminate the user account of any Educator who fails to meet these guidelines.
9. Limits on Liability
(a) LearnerLift provides educational content to support learning but does not guarantee specific results, academic success, or professional advancement.
(b) LearnerLift is provided "as is" without any warranties, express or implied. We are not liable for losses, damages, or disruptions resulting from Platform use.
(c) LearnerLift strives to provide the best user experience possible for those using the Platform. The Platform, however, is provided “As is,” and to the extent permissible by law, LearnerLift makes no guarantees that the Platform will always be safe, secure, or error-free, or that it will function without disruptions, delays, or imperfections. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Platform or the information, services, or related graphics contained on the Platform for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We do not control or direct what people and others do or say, and we are not responsible for their actions or conduct (whether online or offline) or any content that they share (including offensive, inappropriate, obscene, unlawful and other objectionable content).
(d) We cannot predict when issues may arise with the Platform. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law. To the fullest extent permitted by applicable law, under no circumstance will we be liable to you for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive or incidental damages arising out of or related to these Terms (however caused and on any theory of liability, including negligence), even if we have been advised of the possibility of such damages.
(e) Through the Platform you may be able to access links to other websites which are not under the control of LearnerLift. We have no control over the nature, content and availability of those Third Party Sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
(f) Every effort is made to keep the Platform up and running smoothly. However, LearnerLift takes no responsibility for, and will not be liable for, the Platform being temporarily unavailable due to technical issues beyond our control.
(b) LearnerLift is provided "as is" without any warranties, express or implied. We are not liable for losses, damages, or disruptions resulting from Platform use.
(c) LearnerLift strives to provide the best user experience possible for those using the Platform. The Platform, however, is provided “As is,” and to the extent permissible by law, LearnerLift makes no guarantees that the Platform will always be safe, secure, or error-free, or that it will function without disruptions, delays, or imperfections. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Platform or the information, services, or related graphics contained on the Platform for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We do not control or direct what people and others do or say, and we are not responsible for their actions or conduct (whether online or offline) or any content that they share (including offensive, inappropriate, obscene, unlawful and other objectionable content).
(d) We cannot predict when issues may arise with the Platform. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law. To the fullest extent permitted by applicable law, under no circumstance will we be liable to you for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive or incidental damages arising out of or related to these Terms (however caused and on any theory of liability, including negligence), even if we have been advised of the possibility of such damages.
(e) Through the Platform you may be able to access links to other websites which are not under the control of LearnerLift. We have no control over the nature, content and availability of those Third Party Sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
(f) Every effort is made to keep the Platform up and running smoothly. However, LearnerLift takes no responsibility for, and will not be liable for, the Platform being temporarily unavailable due to technical issues beyond our control.
10. Termination of Contract
(a) LearnerLift reserves the right, in its sole discretion, to suspend or terminate your access to the Platform,
with or without notice, for any reason, including, without limitation, if LearnerLift believes that you have
violated or acted inconsistently with these Terms. LearnerLift may at any time terminate the Terms with you if:
(b) Subject to local applicable laws, LearnerLift reserves the right to discontinue or cancel your account with the Platform at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Platform without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts LearnerLift's name or reputation or violates the rights of those of another party.
(c) When the Terms come to an end, all of these legal rights, obligations and liabilities that you and LearnerLift have benefited from, been subject to (or which have acrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply such rights, obligations and liabilities indefinitely.
(d) You acknowledge and agree that LearnerLift shall not be liable to you or any third party for any termination or suspension of your access to the Platform.
(e) In the event of an Educator account termination, LearnerLift reserves the right to continue displaying content uploaded by the Educator unless the Educator requests removal. Requests for content removal can be submitted via our Contact Us page.
(i) you have breached any provision of the Terms or intend to breach any provision;
(ii) LearnerLift is required to do so by law;
(ii) LearnerLift is required to do so by law;
(b) Subject to local applicable laws, LearnerLift reserves the right to discontinue or cancel your account with the Platform at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Platform without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts LearnerLift's name or reputation or violates the rights of those of another party.
(c) When the Terms come to an end, all of these legal rights, obligations and liabilities that you and LearnerLift have benefited from, been subject to (or which have acrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply such rights, obligations and liabilities indefinitely.
(d) You acknowledge and agree that LearnerLift shall not be liable to you or any third party for any termination or suspension of your access to the Platform.
(e) In the event of an Educator account termination, LearnerLift reserves the right to continue displaying content uploaded by the Educator unless the Educator requests removal. Requests for content removal can be submitted via our Contact Us page.
11. Indemnity
(a) You agree to indemnify LearnerLift, its affiliates, employees, agents, contributors, third party content providers,
and liscensors from and against:
(b) LearnerLift reserves the right to have control of any defense and control of any matter otherwise subject to indemnification by you. You agree to cooperate with LearnerLift in asserting any available defenses.
(i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees
on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post
through the Platform or in connection with your use or misuse of the Platform;
(ii) any direct or indirect consequences of you accessing, using or transacting on the Platform or attempts to do so; and/or
(iii) any breach of the Terms.
(ii) any direct or indirect consequences of you accessing, using or transacting on the Platform or attempts to do so; and/or
(iii) any breach of the Terms.
(b) LearnerLift reserves the right to have control of any defense and control of any matter otherwise subject to indemnification by you. You agree to cooperate with LearnerLift in asserting any available defenses.
12. Complaints
(a) LearnerLift takes seriously any complaints from users of the Platform and attempts to respond to every
complaint. If you have a complaint regarding your experience with the Platform, you may submit your
complaint to LearnerLift using our contact us form.
13. Dispute Resolution
(a) Compulsory:
If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or
Court proceedings in relation to the dispute, unless the following clauses have been complied with
(except where urgent interlocutory relief is sought).
(b) Notice: A party to the Terms claiming a dispute ("Dispute") has arisen under the Terms, must give written notice to the other party detailing the nature of the Dispute, the desired outcome and the action required to settle the Dispute.
(c) Resolution: On receipt of that notice ("Notice") by that other party, the parties ("Parties") to the Terms must:
(d) Confidential: All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the fullest extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence.
(e) Termination of Mediation: If three months have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either party may ask the mediator to terminate the mediation and the mediator must do so.
(b) Notice: A party to the Terms claiming a dispute ("Dispute") has arisen under the Terms, must give written notice to the other party detailing the nature of the Dispute, the desired outcome and the action required to settle the Dispute.
(c) Resolution: On receipt of that notice ("Notice") by that other party, the parties ("Parties") to the Terms must:
(i) Within 14 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by
negotiation or such other means upon which they may mutually agree;
(ii) If for any reason whatsoever, 14 days after the date of the Notice, the Dispute has not been resolved, the Parties must agree upon selection of a mediator;
(iii) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with mediation;
(iv) The mediation will be held in Victoria, Australia.
(ii) If for any reason whatsoever, 14 days after the date of the Notice, the Dispute has not been resolved, the Parties must agree upon selection of a mediator;
(iii) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with mediation;
(iv) The mediation will be held in Victoria, Australia.
(d) Confidential: All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the fullest extent possible, must be treated as "without prejudice" negotiations for the purpose of applicable laws of evidence.
(e) Termination of Mediation: If three months have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either party may ask the mediator to terminate the mediation and the mediator must do so.
14. Venue and Jurisdiction
(a) In the event of any dispute arising out of or in relation to the Platform, you agree that the
exclusive venue for resolving any dispute shall be in the courts of Victoria, Australia.
15. Governing Law
(a) The Terms are governed by the laws of Victoria, Australia. Any dispute, controversy, proceeding or
claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall
be governed, interpreted and constructed by, under the pursuant to the laws of Victoria Australia, without
reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing
law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their
successors and assigns.
16. Independent Legal Advice
(a) Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both
parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against
public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
17. Severance
(a) If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that
part shall be severed and the rest of the Terms shall remain in force.
18. Consideration and Agreement
(a) You agree with the following:
(i) that there is legally sufficient consideration for the Terms and for the rights granted and
obligatons undertaken by the parties herein;
(ii) that your agreement with the Terms ("Agreement") is a legally binding contract between you and LearnerLift;
(iii) that you are entering into this Agreement knowingly and willingly; and
(iv) that your submission of this Agreement to LearnerLift electronically constitutes your electronic agreement, such that this Agreement becomes binding upon submission.
(ii) that your agreement with the Terms ("Agreement") is a legally binding contract between you and LearnerLift;
(iii) that you are entering into this Agreement knowingly and willingly; and
(iv) that your submission of this Agreement to LearnerLift electronically constitutes your electronic agreement, such that this Agreement becomes binding upon submission.
19. Force Majeure
LearnerLift shall not be liable for failure to perform any obligation under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, power failures, cyberattacks, or government restrictions.
20. Feedback and Improvement Clause
Any feedback, suggestions, or ideas submitted to LearnerLift regarding the Platform shall become the exclusive property of LearnerLift, and LearnerLift reserves the right to use such feedback for product improvement without obligation to compensate the contributor.
21. Contact
(a) For inquiries regarding these Terms, please contact us.
Privacy Policy
1. Introduction
LearnerLift is operated by LearnerLift ("LearnerLift", "us", "we"). Our definitions are included below:
(a) “Platform” refers to the LearnerLift website, web application, and any related services.
(b) “Personal Data” refers to any information that can be used to identify a user, such as username, email, or password.
(c) “Content” refers to content uploaded to the Platform, such as questions and explanations created by educators.
(d) “Cookies” are small data files stored on your device that help us improve your experience.
At LearnerLift, we take your privacy seriously. We want you to understand how we collect information about you and how we use it. This includes describing how we use cookies. We also want to inform you about your choices regarding personal information. If you have any questions or concerns, you are encouraged to contact us.
Please note that our Privacy Policy may be updated from time to time so ensure that you regularly revist this page.
(a) “Platform” refers to the LearnerLift website, web application, and any related services.
(b) “Personal Data” refers to any information that can be used to identify a user, such as username, email, or password.
(c) “Content” refers to content uploaded to the Platform, such as questions and explanations created by educators.
(d) “Cookies” are small data files stored on your device that help us improve your experience.
At LearnerLift, we take your privacy seriously. We want you to understand how we collect information about you and how we use it. This includes describing how we use cookies. We also want to inform you about your choices regarding personal information. If you have any questions or concerns, you are encouraged to contact us.
Please note that our Privacy Policy may be updated from time to time so ensure that you regularly revist this page.
2. What information we collect and how we use it
(a) When creating an account for the Platform, you are required to provide the following
information about yourself:
Of this information, only your username is visible to other users. Your email address is required to:
(i) help verify that you are a person,
(ii) allow you to reset your password in case you have forgotten it, and
(iii), electronic communications, which you may choose to unsubscribe to.
(b) the Platform also collects information through the use of cookies. Cookies are small data files that are used to store and receive identifiers and other information on computers, phones and other devices. We use cookies to keep you logged in as you navigate between pages or when you close and reopen your browser. "Session ID" cookies are used to allow (or prohibit) certain features of the Platform. For example, a "Session ID" cookie is created after you login which allows you to view certain pages of the Platform that are only accessible to registered users.
(c) After you create an account, we monitor your user activity, such as your question attempts, question outcomes, and the topics and fields you select. We use this information to generate a personalised learning experience for you.
(d) LearnerLift collects and processes personal data based on:
(e) Types of Cookies We Use:
(f) Managing Cookies: You can adjust your cookie preferences through your browser settings. However, disabling cookies may limit certain Platform features.
(i) Preferred username
(ii) Email address
(iii) Password
(ii) Email address
(iii) Password
Of this information, only your username is visible to other users. Your email address is required to:
(i) help verify that you are a person,
(ii) allow you to reset your password in case you have forgotten it, and
(iii), electronic communications, which you may choose to unsubscribe to.
(b) the Platform also collects information through the use of cookies. Cookies are small data files that are used to store and receive identifiers and other information on computers, phones and other devices. We use cookies to keep you logged in as you navigate between pages or when you close and reopen your browser. "Session ID" cookies are used to allow (or prohibit) certain features of the Platform. For example, a "Session ID" cookie is created after you login which allows you to view certain pages of the Platform that are only accessible to registered users.
(c) After you create an account, we monitor your user activity, such as your question attempts, question outcomes, and the topics and fields you select. We use this information to generate a personalised learning experience for you.
(d) LearnerLift collects and processes personal data based on:
(i) Contractual necessity: to provide you with services such as logging in and tracking progress.
(ii) Legitimate interests: for improving user experience and content recommendations.
(iii) User consent: for email communications and non-essential cookies (e.g., marketing).
(ii) Legitimate interests: for improving user experience and content recommendations.
(iii) User consent: for email communications and non-essential cookies (e.g., marketing).
(e) Types of Cookies We Use:
(i) Essential Cookies: Required for platform functionality (e.g., keeping you logged in).
(ii) Analytics Cookies: Help us understand user behavior to improve LearnerLift.
(iii) Preference Cookies: Store your preferences for improved user experience.
(ii) Analytics Cookies: Help us understand user behavior to improve LearnerLift.
(iii) Preference Cookies: Store your preferences for improved user experience.
(f) Managing Cookies: You can adjust your cookie preferences through your browser settings. However, disabling cookies may limit certain Platform features.
3. How we store and secure passwords
We store passwords in an encrypted form, meaning that they are converted into a code that hides
what the true password is. However, we still advise users to ensure that their passwords contain
a combination of letters (uppercase and lowercase), numbers and special characters.
4. How long we keep your information for
We keep your information for as long as your account exists. If, for whatever reason, LearnerLift decides
to terminate your account, or if you choose to delete your account, your user data (username, email address,
password) will be permanently deleted. Regarding data pertaining to your activity as a user, please see below.
5. What happens when you delete your account
Your decision to delete your account is permanent and cannot be undone. If you choose to delete your account, this will delete your user account, including your username, email and password, from our database. However, your activity on any of the LearnerLift questions will remain, such as liking a question, attempting a question, or getting a question correct or incorrect. This data is not identifiable. For example, while an Educator can see that someone has liked or attempted their question, it is not shown to the Educator who this Learner was. We do not delete your data pertaining to your activity on LearnerLift questions because this data is used as feedback to our Educators. If you are an Educator wishing to delete your account and any questions you uploaded, you will need to delete each uploaded question individually prior to deleting your account. This can be done via our Educator Hub on the Platform. We do not automatically delete your uploaded questions (i.e. your Content) when you delete your account as your questions may be used as feedback for Learners (e.g. each question includes an educational summary that allows the Learner to see in their timeline what they learnt from that question).
6. Your choices
If you no longer wish to receive email communications from LearnerLift, you may choose
to select the "unsubscribe" option included within the email.
If you decide at any time that you no longer wish to accept cookies from the Platform, you may instruct your browser, via the "settings" option, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.
If you decide at any time that you no longer wish to accept cookies from the Platform, you may instruct your browser, via the "settings" option, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.
7. Children's information
The Platform requires users to be at least 13 years of age. LearnerLift does not knowingly collect personally
identifiable information from children under 13. If We become aware that a child under 13 has
provided Us with personal information, We will terminate their account and delete such information
from our files.
8. Third-Party Services
LearnerLift uses trusted third-party services for purposes such as:
(i) Analytics and website optimization
(ii) Payment processing
(iii) Email communication
(iv) These services are contractually obligated to comply with data protection regulations.
(ii) Payment processing
(iii) Email communication
(iv) These services are contractually obligated to comply with data protection regulations.
9. Data Breach Policy
In the event of a data breach that may expose your personal information, LearnerLift will notify affected users within 72 hours of discovering the breach. The notification will include:
(i) A description of the breach.
(ii) Potential risks and recommended actions.
(iii) Our response to resolve the issue.
(ii) Potential risks and recommended actions.
(iii) Our response to resolve the issue.
10. Your Data Protection Rights
As a LearnerLift user, you have the right to:
(i) Access the personal information we hold about you.
(ii) Request correction of inaccurate data.
(iii) Request deletion of your data (subject to legal requirements).
(iv) Withdraw consent for email communications or marketing at any time.
(v) Lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.
(ii) Request correction of inaccurate data.
(iii) Request deletion of your data (subject to legal requirements).
(iv) Withdraw consent for email communications or marketing at any time.
(v) Lodge a complaint with your local data protection authority if you believe your privacy rights have been violated.
11. Changes to This Policy
We may update this Privacy Policy to reflect platform changes, legal requirements, or improved user protection. Significant changes will be communicated via email or Platform notification. We encourage you to review this page regularly.
12. How to contact us
If you have any questions or concerns about this Policy or any of the practices described herein, please
contact us.
Educator Conduct and Payment Policies
1. Introduction
(a) LearnerLift is operated by LearnerLift ("LearnerLift", "us", "we"). Our definitions are included below:
(b) This policy outlines the standards that Educators are expected to uphold when contributing to LearnerLift and the payment structure for Educators. By signing up as an Educator, you agree to comply with the conduct and payment policies outlined in this document. Failure to adhere to these policies may result in termination, withheld Payments, or other appropriate actions.
(c) Please note that our Educator Conduct and Payment Policy may be updated from time to time so ensure that you regularly revist this page.
(i) “Platform” refers to the LearnerLift platform, including the web application and app, and any related services.
(ii) “Learners” refers to users who access and engage with LearnerLift Content.
(iii) “Educators” refers to users who sign up as LearnerLift educators to upload Content to the Platform.
(iv) “Content” refers to any content uploaded to LearnerLift. We use "Content" to refer mostly to educational content uploaded by the Educator, including questions, answer options, explanations, images, educational summaries, and other uploaded materials. However, "Content" may also refer to other content uploaded by Educators, such as their Educator name, profile image and bio.
(v) "Likes" refers to a Learner clicking the 'like' button to signify that they found the Educator's Content useful.
(vi) "Payment" refers to payment made by the Platform to an Educator.
(ii) “Learners” refers to users who access and engage with LearnerLift Content.
(iii) “Educators” refers to users who sign up as LearnerLift educators to upload Content to the Platform.
(iv) “Content” refers to any content uploaded to LearnerLift. We use "Content" to refer mostly to educational content uploaded by the Educator, including questions, answer options, explanations, images, educational summaries, and other uploaded materials. However, "Content" may also refer to other content uploaded by Educators, such as their Educator name, profile image and bio.
(v) "Likes" refers to a Learner clicking the 'like' button to signify that they found the Educator's Content useful.
(vi) "Payment" refers to payment made by the Platform to an Educator.
(b) This policy outlines the standards that Educators are expected to uphold when contributing to LearnerLift and the payment structure for Educators. By signing up as an Educator, you agree to comply with the conduct and payment policies outlined in this document. Failure to adhere to these policies may result in termination, withheld Payments, or other appropriate actions.
(c) Please note that our Educator Conduct and Payment Policy may be updated from time to time so ensure that you regularly revist this page.
2. How are Educators paid?
(a) Educators are compensated based on Learner engagement with their Content. The following criteria determine payment:
(b) To reduce transaction fees and ensure efficient processing, a minimum payout threshold of $20 applies. If an Educator's balance does not meet this threshold, the balance will carry over to the following month until the threshold is reached.
(i) Educators earn revenue based on the number of Likes their uploaded Content receives. After learners attempt a question and view the explanation, they can choose to Like the Content if they found it helpful. This action cannot be undone and Learners can Like the Content only once. Likes received on older Content (uploaded prior to the current payout period) are still counted in the Educator’s total Likes for that month.
(ii) LearnerLift operates on a revenue-sharing model. Each month, 50% of LearnerLift's monthly revenue generated from advertisements and premium subscriptions (i.e. LearnerLift Pro) is allocated to the Edcuators. Educators earn a share of this 50% of revenue based on their percentage of Content Likes for that month. For example, if LearnerLift generates $100,000 in revenue for a particular month, $50,000 is allocated to the Educators. If there were 10,000 Likes in total for that month across all LearnerLift Content (regardless of when the Content was uploaded to the Platform) and 1,000 of these Likes were for Content you generated (i.e. you have 10% of all the Content Likes for that month), then your Payment for that month would be $5,000.
(iii) Payments are processed on a monthly basis. Educators will receive Payments via their nominated payment method within 15 business days following the end of each month. While we strive to meet this timeframe, minor delays may occur due to banking processes.
(ii) LearnerLift operates on a revenue-sharing model. Each month, 50% of LearnerLift's monthly revenue generated from advertisements and premium subscriptions (i.e. LearnerLift Pro) is allocated to the Edcuators. Educators earn a share of this 50% of revenue based on their percentage of Content Likes for that month. For example, if LearnerLift generates $100,000 in revenue for a particular month, $50,000 is allocated to the Educators. If there were 10,000 Likes in total for that month across all LearnerLift Content (regardless of when the Content was uploaded to the Platform) and 1,000 of these Likes were for Content you generated (i.e. you have 10% of all the Content Likes for that month), then your Payment for that month would be $5,000.
(iii) Payments are processed on a monthly basis. Educators will receive Payments via their nominated payment method within 15 business days following the end of each month. While we strive to meet this timeframe, minor delays may occur due to banking processes.
(b) To reduce transaction fees and ensure efficient processing, a minimum payout threshold of $20 applies. If an Educator's balance does not meet this threshold, the balance will carry over to the following month until the threshold is reached.
3. Educator Conduct and Payment Policies
(a) Educators are considered self-employed and are responsible for reporting and paying any applicable taxes on their Payments. LearnerLift may request tax information to comply with local regulations. Failure to provide necessary documentation may delay Payment processing.
(b) LearnerLift may withhold Payments from an Educator if required by law.
(c) Educators are responsible for ensuring they provide and maintain accurate Payment details. If a Payment is made to an incorrect bank account due to inaccurate details provided by the Educator, LearnerLift is not responsible for this error and is not required to reissue the payment to the correct account.
(d) While LearnerLift provides Educators with an estimated Payment amount for each month based on their percentage of total Content Likes for that month, this is strictly an estimate. Actual payments may vary due to data changes or adjustments. LearnerLift is not obligated to pay additional money to Educators whose actual payment is lower than their estimated amount.
(e) LearnerLift reserves the right to reject any Educator application without a full disclosure of why the application was rejected. Additionally, LearnerLift reserves the right to terminate Educators who violate our Terms without full disclosure of why.
(f) If an Educator is terminated for violating LearnerLift's Terms, LearnerLift reserves the right to withhold or cancel any outstanding Payments owed to that Educator. This includes, but is not limited to, situations involving fraudulent activity, the upload of inappropriate Content, or other violations of our Terms.
(g) Educators retain ownership of their uploaded Content. However, by uploading Content to the Platform, Educators grant LearnerLift a non-exclusive, royalty-free, perpetual license to use, display, distribute, and promote the Content for educational purposes.
(h) Educators must not engage in any form of fraudulent activity to manipulate Likes or artificially inflate their Content’s popularity. LearnerLift reserves the right to withhold or cancel Payments if fraudulent activity is suspected.
(i) If an Educator’s account remains inactive for 12 consecutive months (i.e., no new Content uploaded or no active engagement), any unpaid Payments may be forfeited at LearnerLift’s discretion.
(j) Educators who believe their Payment is inaccurate must submit a written dispute within 30 days of receiving their Payment statement. Disputes should include supporting evidence and will be reviewed on a case-by-case basis.
(k) From time to time, LearnerLift may run promotional campaigns or offer discounts that affect Platform revenue. These campaigns are designed to increase learner engagement and long-term Platform growth. Payments to Educators may reflect adjusted revenue figures during such campaigns.
(l) While LearnerLift encourages positive interactions between Learners and Educators, LearnerLift is not responsible for resolving disputes regarding Content unless the Content violates our Terms.
(b) LearnerLift may withhold Payments from an Educator if required by law.
(c) Educators are responsible for ensuring they provide and maintain accurate Payment details. If a Payment is made to an incorrect bank account due to inaccurate details provided by the Educator, LearnerLift is not responsible for this error and is not required to reissue the payment to the correct account.
(d) While LearnerLift provides Educators with an estimated Payment amount for each month based on their percentage of total Content Likes for that month, this is strictly an estimate. Actual payments may vary due to data changes or adjustments. LearnerLift is not obligated to pay additional money to Educators whose actual payment is lower than their estimated amount.
(e) LearnerLift reserves the right to reject any Educator application without a full disclosure of why the application was rejected. Additionally, LearnerLift reserves the right to terminate Educators who violate our Terms without full disclosure of why.
(f) If an Educator is terminated for violating LearnerLift's Terms, LearnerLift reserves the right to withhold or cancel any outstanding Payments owed to that Educator. This includes, but is not limited to, situations involving fraudulent activity, the upload of inappropriate Content, or other violations of our Terms.
(g) Educators retain ownership of their uploaded Content. However, by uploading Content to the Platform, Educators grant LearnerLift a non-exclusive, royalty-free, perpetual license to use, display, distribute, and promote the Content for educational purposes.
(h) Educators must not engage in any form of fraudulent activity to manipulate Likes or artificially inflate their Content’s popularity. LearnerLift reserves the right to withhold or cancel Payments if fraudulent activity is suspected.
(i) If an Educator’s account remains inactive for 12 consecutive months (i.e., no new Content uploaded or no active engagement), any unpaid Payments may be forfeited at LearnerLift’s discretion.
(j) Educators who believe their Payment is inaccurate must submit a written dispute within 30 days of receiving their Payment statement. Disputes should include supporting evidence and will be reviewed on a case-by-case basis.
(k) From time to time, LearnerLift may run promotional campaigns or offer discounts that affect Platform revenue. These campaigns are designed to increase learner engagement and long-term Platform growth. Payments to Educators may reflect adjusted revenue figures during such campaigns.
(l) While LearnerLift encourages positive interactions between Learners and Educators, LearnerLift is not responsible for resolving disputes regarding Content unless the Content violates our Terms.
LearnerLift Pro Terms and Policies
1. Introduction
(a) LearnerLift Pro is our premium subscription service designed to enhance your learning experience on the Platform. By subscribing to LearnerLift Pro, you agree to comply with the following terms and policies. Please read this document carefully before proceeding with your subscription.
(b) LearnerLift is operated by LearnerLift ("LearnerLift", "us", "we"). Our definitions are included below:
(b) LearnerLift is operated by LearnerLift ("LearnerLift", "us", "we"). Our definitions are included below:
(i) “Platform” refers to the LearnerLift platform, including the web application and app, and any related services.
(ii) “Learners” refers to users who access and engage with LearnerLift Content.
(iii) “Subscription” refers to a monthly subscription for LearnerLift Pro.
(vi) "Payment" refers to payments made by the Learner for a Subscription.
(v) The "Billing Date" refers to the calendar date each month when your Subscription fee is charged. For example, if you subscribe on the 10th of the month, your recurring Billing Date will be the 10th of each subsequent month.
(ii) “Learners” refers to users who access and engage with LearnerLift Content.
(iii) “Subscription” refers to a monthly subscription for LearnerLift Pro.
(vi) "Payment" refers to payments made by the Learner for a Subscription.
(v) The "Billing Date" refers to the calendar date each month when your Subscription fee is charged. For example, if you subscribe on the 10th of the month, your recurring Billing Date will be the 10th of each subsequent month.
2. Subscription Details
(a) Monthly Fee: LearnerLift Pro is available as a monthly subscription service for $14.99 AUD per month.
(b) Subscription Model: LearnerLift Pro operates on an auto-renewal basis. This means your Subscription will automatically renew each month unless you cancel before the next billing period.
(c) Failed Payments: If your payment method fails, we may attempt to reprocess the Payment up to three times within a 7-day period. During this period, your LearnerLift Pro benefits will remain active. If all attempts fail, your LearnerLift Pro Subscription may be suspended until Payment is successfully processed. If Payment is not received within 14 days of the original billing date, your Subscription will be cancelled automatically.
(b) Subscription Model: LearnerLift Pro operates on an auto-renewal basis. This means your Subscription will automatically renew each month unless you cancel before the next billing period.
(c) Failed Payments: If your payment method fails, we may attempt to reprocess the Payment up to three times within a 7-day period. During this period, your LearnerLift Pro benefits will remain active. If all attempts fail, your LearnerLift Pro Subscription may be suspended until Payment is successfully processed. If Payment is not received within 14 days of the original billing date, your Subscription will be cancelled automatically.
3. Cancellation Policy
(a) Cancel Anytime: You may cancel your LearnerLift Pro Subscription at any time through your account settings.
(b) Continued Access Until End Date: If you cancel your Subscription, you will retain access to LearnerLift Pro benefits until the end of your current billing period. After this date, your account will revert to the free version of LearnerLift.
(c) Non-Refundable: All LearnerLift Pro Subscription Payments are non-refundable. Cancelling your Subscription mid-month will not result in a partial refund. However, you will retain access to LearnerLift Pro benefits until the end of your current billing period.
(e) Re-Subscription: If you cancel your LearnerLift Pro Subscription and later choose to re-subscribe, your Billing Date may change depending on when you restart your Subscription.
(f) Need Assistance? If you’re considering cancelling your Subscription, we encourage you to contact our support team to discuss your concerns or questions about LearnerLift Pro (contact@learnerlift.com).
(b) Continued Access Until End Date: If you cancel your Subscription, you will retain access to LearnerLift Pro benefits until the end of your current billing period. After this date, your account will revert to the free version of LearnerLift.
(c) Non-Refundable: All LearnerLift Pro Subscription Payments are non-refundable. Cancelling your Subscription mid-month will not result in a partial refund. However, you will retain access to LearnerLift Pro benefits until the end of your current billing period.
(e) Re-Subscription: If you cancel your LearnerLift Pro Subscription and later choose to re-subscribe, your Billing Date may change depending on when you restart your Subscription.
(f) Need Assistance? If you’re considering cancelling your Subscription, we encourage you to contact our support team to discuss your concerns or questions about LearnerLift Pro (contact@learnerlift.com).
4. Auto-Renewal
(a) By subscribing to LearnerLift Pro, you authorize LearnerLift to automatically charge your selected payment method for the monthly subscription fee until you cancel your Subscription.
(b) If you wish to stop automatic renewals, you must cancel your Subscription at least 24 hours before your next billing date to avoid being charged for the following month.
(b) If you wish to stop automatic renewals, you must cancel your Subscription at least 24 hours before your next billing date to avoid being charged for the following month.
5. Changes to Pricing and Features
(a) LearnerLift reserves the right to modify the pricing, features, or availability of LearnerLift Pro at any time. Any changes will be communicated to you in advance via email or through a notice on the Platform.
(b) If you do not agree to the revised terms or pricing, you may cancel your Subscription before the next billing cycle.
(b) If you do not agree to the revised terms or pricing, you may cancel your Subscription before the next billing cycle.
6. Payment Responsibility
(a) It is your responsibility to ensure that your payment details are accurate and up to date. LearnerLift is not responsible for failed Payments due to expired or incorrect payment information.
(b) While LearnerLift strives to provide uninterrupted access to LearnerLift Pro, we are not responsible for disruptions caused by technical issues, internet outages, or factors beyond our control.
7. Termination by LearnerLift
(a) LearnerLift reserves the right to terminate your LearnerLift Pro Subscription if you violate our Terms of Service, Community Guidelines, or other platform policies.
(b) In cases where LearnerLift terminates your Subscription due to a violation, you will not be eligible for a refund.
(b) In cases where LearnerLift terminates your Subscription due to a violation, you will not be eligible for a refund.
8. Contact and Support
(a) If you have any questions about LearnerLift Pro or require assistance with your Subscription, please contact us at contact@learnerlift.com.
(b) By subscribing to LearnerLift Pro, you confirm that you have read, understood, and agreed to these terms and policies.
(b) By subscribing to LearnerLift Pro, you confirm that you have read, understood, and agreed to these terms and policies.